Lead response
Can't pick up on the roof? They get a text back within a minute.
If they don't reply, we keep following up for a week, and it all stops the moment they do.
We don't sell you leads. This works on the enquiries you already get, so fewer of them end up with someone else.Plans start at $149 a month, with a one-off $490 setup. See the plans
- 30 days money back on the monthly fee
- No lock-in contract
- Your site, domain and Google profile stay yours
- Live in 14 days or your first month's free

The Taiger emblem, two white stripes and one orange, on black. A warm orange glow passes through each stripe in turn, left to right, then fades.
What happens when you miss a call.
We get your details on one short setup call, then do the rest while you keep working.
- Step 1.
A missed call gets a text back
When you miss a call, they get a text from your business number within a minute, asking what they need. Form enquiries get the same text.
- Step 2.
A week of follow-up
You don't send any of it. When they answer, the follow-up stops and the conversation's yours.
- Step 3.
A review request when the job's done
Once you mark the job complete, your customer gets a message asking for a review. You don't have to chase it.
- Step 4.
Your site, connected or built
We connect the form and the follow-up to the site you've already got. Or if you want a new one, we build it for your trade, with your services and your area.
Here's how it plays out.
It runs from the missed call to the moment you take over. Tap any stage to jump straight to it.
Stages of the demonstration. Each button jumps the conversation to that stage.
A phone screen on which the conversation below arrives as text messages, one at a time.
- 4:10 pm, System: Missed call from 04xx xxx xxx.
- 4:11 pm, Marlow Plumbing, automated: Hi, this is Marlow Plumbing's automatic reply. Sorry we missed your call. What can we help with?
- 4:13 pm, Dean: Dean here. I'm after a quote for two bathrooms in Burleigh Heads. It's a full reno on both.
- 4:40 pm, Mick: Hi Dean, Mick here. I can come out Thursday at 2 to measure up. Does that suit?
What else you get on Found.
- Your number
- A dedicated Australian business number, or your own moved across
- Your phone
- Every conversation in one app, with a notification when someone replies
- Your Google Business Profile set up and verified
- Contacts
- Website enquiries saved to your contact list
What the missed ones cost you.
Use your own numbers. We don't add any of ours, and nothing you type gets sent anywhere.
When the quote goes quiet.
You quoted Dean's bathrooms on Tuesday. By Thursday it's gone quiet and you're flat out on another job. With Respond, follow-up starts as soon as you mark the job as quoted, so the quote doesn't just sit there.
Stages of the demonstration. Each button jumps the conversation to that stage.
A phone screen on which the conversation below arrives as text messages, one at a time.
- Tue 3:40 pm, Mick: Hi Dean, Mick here. The quote for both bathrooms is in your email. Any questions, just reply here.
- Tue 3:41 pm, System: Job marked quoted: two bathrooms, Burleigh Heads. Quote follow-up started.
- Thu 9:00 am, Marlow Plumbing, automated: Hi Dean, this is Marlow Plumbing's automatic follow-up. Just checking the quote came through okay. Reply here with any questions.
- Thu 6:12 pm, Dean: Sorry, flat out this week. Could Mick start the first one in November?
- Thu 6:30 pm, Mick: No worries, Dean. The first week of November works. I'll lock it in.
The calls you can't get to.
On Answer, a voice agent picks up when you're on a job or it's after hours. You might know it as an AI receptionist, but it never takes over your phone.
What Answer includesThe plans.
Each plan includes everything in the one before it.
Compare the plans- FoundEvery missed call and enquiry texted back within a minute, then followed up for a week.$149a month
- RespondEverything in Found, and your quotes get chased so they don't go cold.$299a month
- AnswerOn top of Respond, an AI voice agent picks up the calls you can't get to.$549a month
The setup fee is paid before we start work, and the monthly only begins on the day your system goes live.
Want a new website as well? It's $2,500, then $99 a month for hosting and care. On Answer at $549 a month, care's included. Website prices
Questions people ask first.
If yours isn't here, ask us. You'll get a straight answer.
How do I see and answer the replies?
You get a phone app with every conversation in one place. When someone replies, you get a notification like any other text. Open it, read the conversation and reply from there.
Do I need to do anything technical?
No. We set it all up: the texts and the follow-up, your number, and the website and hosting if you're getting a new site. You send us your logo, some photos and a few details about the business, and we take it from there.
Will it work with the website I've got?
Yes. Every plan works on the site you've got. We connect the form, the missed-call text-back and the rest to it, and Answer is $499 a month instead of $549 if your site stays where it is.
What number do the texts come from?
We set you up with a dedicated Australian business number, and every automated text comes from it. If you've already got a business number you'd rather use, we can move it across.
How long does setup take?
It's live within 7 business days of your setup call. On that call we get your details, then we do the rest and send you a short video showing how it all works before it goes live. If you're getting a new site too, that's live within 14 days of you signing off the content, and that part's guaranteed.
Am I locked in?
No. Every plan is month to month on 30 days' notice, with no lock-in contract. Cancel in your first month and we refund the monthly fee. The setup fee isn't refunded, because it pays for building your system, and your site, domain and Google profile stay yours either way.
What if I don't want my customers talking to a robot?
They only will if you're on Answer, and only on the calls you can't get to: while you're on a job, and after hours. The voice agent tells them it's automated before it asks anything, takes their details, and puts them through to a person if they ask. Nothing it says is a quote. Found and Respond don't have a voice agent at all.
Let's get you set up.
Send your details and you'll hear back within 24 hours.